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Apartment InformationReview
Plum Grove Apartments
1353 Plum Grove Road
Rolling Meadows,  Il 60008
Rating
Recommend:  No
Overall Rating: 2.0
Security: 2.0
Parking: 4.0
Appearance: 2.0
Management: 1.0
Maintenance: 2.0
Unit Condition:  4.0
Noise: 1.0
Review Title:  Apartments Are Decent, Leasing Office Is Not
Reviewer:  Anonymous
 Review Date:  11/15/03 
  Rate This Apartment 
 You get a great apartment, completely redone with hardwood floors, new cabinets etc. But if a problem arises or even a question comes up, the onsite leasing office has the worst customer service around. They do not document your calls as to questions etc. I wanted to buy out of my lease and the paperwork was not delivered to my door when it said it was going to be and the buy out amount wasnt listed on the form either. They do not return your calls. I left 4 messages and still did not recieve a call back. If you decide to go to the corporate leasing office, they tell you to call your on site leasing office. If you are willing to deal with bad customer service with the leasing department, then by all means, rent at this location.

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