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Apartment InformationReview
21 Kristin Place
21 Kristin Drive
Schaumburg,  Il 60195
847-884-1500
Rating
Recommend:  No
Overall Rating: 1.0
Security: 1.0
Parking: 1.0
Appearance: 3.0
Management: 1.0
Maintenance: 2.0
Unit Condition:  1.0
Noise: 2.0
Review Title:  Dreadful
Reviewer:  Turnbacknow
 Review Date:  4/8/04 
  Rate This Apartment 
 I have lived at Kristin Place for 2.5 years.My original lease was signed when the building was under different ownership, and part of the attraction was the attentive and customer service oriented staff. That all changed when the property changed hands.Since then, it has been one horror story after another.The only positive thing about living here is laughing with the neighbors about how ridiculous it has gotten.

My former roommate and I experienced many problems, including but not limited to:

1)Being told that we never paid a security deposit, and that we would have to remit one immediately.Until we provided receipts and copies of our cancelled checks, we were threatened with collections.2)Construction beginning as early as 6am on the apartment adjacent to my bedroom, at a time when I was working second shift.Complaints yielded no response.3)Constant state of disrepair on anything that did not bring beauty to the exterior of the building (stairwell doorknobs broken off, railings missing, locks broken, exterior lighting not working)4)When my roommate moved out to purchase a home, I was offered a great deal to move into a one bedroom, so against my better judgement I agreed.A comedy of errors ensued... wrong apt. # on the lease, the guy who made the deal with me either left or got fired, and everyone else in the office claimed that he couldn't have given me the deal he did, even though I had a lease (with the wrong # on it) indicating the rent amount. When they finally agreed to honor the price, they advised that my new apt wouldn't be ready by the time my old lease was up- No prob, they said, I could stay in the old apt and move into the new one a week later.... but no one wanted to put it in wrting, and I was treated like a criminal when I insisted.Then, after getting it in writing, they were still painting the new apartment the day I was scheduled to move into it.5)Mice.Luckily, ours were contained beneath our sink, as they had come in through a hole in the wall.But oh the stench.And we were told we would have to wait 4-5 days for the next exterminator visit.6)To rectify a few of the many problems my old roommate and I had, one of which involved the fact that the already minimal parking was decreased with added landscaping, and I was never able to find parking when I returned home from work at around midnight... I was offered a free parking spot in the garage.Wow, finally they get it.Customer service.Until security banged on my door one blizzardy February evening to advise that my car was going to be towed if I did not move it.You see, our agreement had not been in writing, so in truth I had no parking space, and Jennifer in the office wasn't fessing up.7)Last straw.About a year ago, we were advised that rent could no longer be dropped off in the office.It must be mailed to the accounting office.That office is only a few blocks away, so I thought I would just drop it off to be safe... NO, I was advised that it MUST be mailed.No drop offs.Fine.Fast forward to this week.Rent must be postmarked by the 1st of the month, so I poppsed my check in the mail on 3/30 to be safe.Tonight, I get a knock on the door saying that my rent has not be received, and I must pay a sum of my rent plus $35(??), or be evicted in five days.

You have got to be kidding.The place looks nice, and the rent is not bad but do not be fooled.It is not worth the frustration.

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